Support
We're happy to help.
Contact us
Have a question, found a bug, or want to suggest a feature? Email us and we'll get back to you as soon as we can.
addisoc13@gmail.com
Frequently asked questions
Where is my data stored?
Everything you log is stored locally on your device. Sproutkin has no accounts and no servers — your baby's data never leaves your iPhone.
How do I back up or move my data to a new phone?
Open Settings inside the app and use the backup/export option to save a copy of your data, which you can restore on another device. Because data is stored locally, we recommend exporting a backup periodically.
Do I have to track everything?
Not at all. Log as much or as little as you like — a single tap to note a feed, or full details like amount and duration. It's entirely up to you.
Can I create my own activities?
Yes. You can add custom activities with their own name, icon, and color so the app fits your routine.
How do reminders work?
Reminders are optional local notifications you configure per activity — for example, a nudge to give vitamins, prepare the next feed, or restock formula before you run out based on your average usage. They're set per device and require notification permission.
Why didn't a reminder go off?
Make sure notifications are enabled for Sproutkin in the iOS Settings app. If you need to silence reminders overnight, use iOS Focus or Do Not Disturb. Reminders are scheduled on your device, so they also require the app to have been opened at least once after setup.
Which devices are supported?
Sproutkin runs on iPhone. Make sure you're on a recent version of iOS for the best experience.